How does the 14-day free trial work?When signing up for ChatPirate you receive access to all features of the PRO plan. At any point in your trial you can choose whether you want to purchase the PRO plan or downgrade to BASIC.
What does “unlimited agents” mean?An agent is anyone at your company who logs into ChatPirate. Unlike with other live chat companies, with ChatPirate you can have an unlimited number of agents for the price of 1 plan, instead of paying “per agent”.
What’s the difference between BASIC and PRO?ChatPirate offers plans for everyone. Our BASIC plan is meant for smaller teams requiring fewer features, less customization, and being less proactive. Our PRO plan is meant for customer service and sales pros, who require more advanced features, full customization, and the ability to engage their visitors pro-actively in order to increase results.
Can I change plans?Yes, you can change your plan at any point in your subscription. The time left on your current plan will be converted into your new plan.
Do you offer any discounts?We offer a discounted price on all of our plans when billed annually.