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Pricing

All plans include unlimited agents and start with 14 days for free.

BASIC

ChatPirate Pricing HP - BASIC - small ship
$ 7
/ month
when billed annually
TRY FREE
  • Unlimited agents
  • Unlimited chats
  • 5 concurrent chats
  • 90-day chat history
  • Chat Customization
  • SSL Encryption protection
  • see all features

PRO

ChatPirate Pricing HP - PRO - medium ship
$ 14
/ month
when billed annually
TRY FREE
  • Everything in BASIC, plus:
  • Unlimited concurrent chats
  • Unlimited chat history
  • Unlimited automatic invitations
  • Visitor Monitoring
  • Logo customization
  • see all features

ENTERPRISE

ChatPirate Pricing HP - PRO - frigate
$ 99
/ month
when billed annually
CONTACT US
  • Everything in PRO, plus:
  • No ChatPirate branding
  • Dedicated success manager
  • 24/7 Customer support
  • CEO’s private Skype
  • see all features

FAQ

Frequently asked questions, answered.

  • How does the 14-day free trial work? When signing up for ChatPirate you receive access to all features of the PRO plan. At any point in your trial you can choose whether you want to purchase the PRO plan or downgrade to BASIC.
  • What does “unlimited agents” mean? An agent is anyone at your company who logs into ChatPirate. Unlike with other live chat companies, with ChatPirate you can have an unlimited number of agents for the price of 1 plan, instead of paying “per agent”.
  • What’s the difference between BASIC and PRO? ChatPirate offers plans for everyone. Our BASIC plan is meant for smaller teams requiring fewer features, less customization, and being less proactive. Our PRO plan is meant for customer service and sales pros, who require more advanced features, full customization, and the ability to engage their visitors pro-actively in order to increase results.
  • Can I change plans? Yes, you can change your plan at any point in your subscription. The time left on your current plan will be converted into your new plan.
  • Do you offer any discounts? We offer a discounted price on all of our plans when billed annually.

All Features

BASIC TRY FREE
PRO TRY FREE
ENTERPRISE CONTACT US
PRICING
Monthly pricing (billed annually)
BASIC 7$ /month
PRO 14$ /month
ENTERPRISE 99$ /month
Monthly pricing (billed monthly)
BASIC 9$ /month
PRO 18$ /month
ADVANCED FEATURES
Number of agents
BASIC Unlimited
PRO Unlimited
PRO Unlimited
Number of chats
BASIC Unlimited
PRO Unlimited
ENTERPRISE Unlimited
Concurrent chats
BASIC up to 5
PRO Unlimited
ENTERPRISE Unlimited
Chat history
BASIC 90 days
PRO Unlimited
ENTERPRISE Unlimited
Chat customization
BASIC
PRO
ENTERPRISE
Automatic Invitations
PRO
ENTERPRISE
Visitor Monitoring
PRO
ENTERPRISE
Logo customization
PRO
ENTERPRISE
No ChatPirate branding
ENTERPRISE
STANDARD FEATURES
Pre-chat & Post-chat Surveys
BASIC
PRO
ENTERPRISE
Offline Surveys
BASIC
PRO
ENTERPRISE
SSL Encryption
BASIC
PRO
ENTERPRISE
Desktop Notifications
BASIC
PRO
ENTERPRISE
Send email transcripts
BASIC
PRO
ENTERPRISE
File Sending
BASIC
PRO
ENTERPRISE
Away mode
BASIC
PRO
ENTERPRISE
INTEGRATIONS
Standard integrations
BASIC
PRO
ENTERPRISE
Slack integration
PRO
ENTERPRISE
Zendesk integration
PRO
ENTERPRISE
SUPPORT
Email Support
BASIC 24x7
PRO 24x7
ENTERPRISE 24x7
Live Chat Support
BASIC only 24x5
PRO only 24x5
ENTERPRISE 24x7
Phone support
PRO
ENTERPRISE
Dedicated Success Manager
ENTERPRISE
CEO’s private Skype
ENTERPRISE
Overwhelmed by the amount of information? Chat with our support experts.

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